
Someone was having problems with conversion.
Deciding what to get rid of is hard, but it must be done.
Our teacher told us the story of a man she had helped on a big cleaning project. He was hanging on to things like a plastic bag from a bookstore in Paris that he felt reminded him of his college travels. The bag, he said, had a special place in his memory.
Fine, she said. Let's get a nice frame for it and hang it on the wall. The man looked at her like she was nuts. You don't frame and hang a plastic bag.
No? Well, let's take a picture of it, then frame that picture. Again, the man stared at her like she had lost it. It finally dawned on him that the bag wasn't the source of his memories, but merely a souvenir, and a junky one at that. Toss it, he said.
Our teacher recommended that we use this rule for each item that we hem and haw over:
1. Would you want to frame and display it?
• Yes = Keep.
• No = See step 2.
2. Would you want to take a picture of it?
• Yes = Take picture, get rid of item.
• No = Get rid of item.
If you can take a picture of something that you want to remember, but can't use, do so. Put it in an album with a label. But let it go if it's taking up too much space.
In documents filed in the Ontario Superior Court of Justice, Ms. Nagy seeks $600,000 for alleged invasion of privacy and breach of contract...Ms. Nagy's bill was being sent in her name until her husband signed up for Rogers Internet and home phone. Those services, along with Ms. Nagy's cellphone, were bundled into one bill, and that new invoice was addressed to her husband, the suit alleges. The invoice mailed to her then-husband contained details of her outgoing cellphone calls, the suit, filed in January, 2009, says. Ms. Nagy's husband figured out from the phone bill that she was having an affair. He left her and the children in August, 2007.
Woman sues Rogers over cellphone bill, says it ruined her marriage - The Globe & Mail
I spent most of today calling customers to let them know when they can upgrade their cell phone. From as much as I remember, this is a VERY revealing conversation I had today. The names and places have been changed to protect the innocent (and not so innocent).
Teacherlady: Hi, is [Bob] there?
Wife: No, he's at work. Can I take a message?
TL: [Company preamble] Can you let [Bob] know that the cell phone he purchased from us about two years ago is eligible for an upgrade [later this month]?
W: You must have the wrong [Bob], we don't have a cell phone.
TL: Is this the [Bob Smith**] residence?
W: Yes, what address do you have?
TL: [Cherrytree Lane]
W: That's our house. When was the phone purchased?
TL: Two years ago.
W: Hmmm, When was the last call made?
TL: Sorry, I don't have access to that information. Only if [Bob] called directly could he find that out. If there has been some sort of mistake, tell [Bob] to call us directly so we can get this fixed.
W: Umm, [long pause] well thank you for telling me. [long pause]
TL: Well, [awkward pause] thank you for your time and hope you have a good day.
A couple minutes later I was on the phone when a co-worker told me there was a very angry woman on the phone who would talk to no one but me. By the time he tried transferring the call, she had hung up.
I explained to my co-workers and supervisor what had happened. Then I told them what I wanted to say the customer if he called in mad. "Number one: It's not my fault that you two have trust issues. Number two: It is not my fault that you are dumb enough to use your house number as your customer contact number for your secret cell phone."
** The real name is actually uncommon so it was no mistaking that I had the right house.